This Privacy Policy describes how beHuman Advertising Limited ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website behuman.agency (the "Site") or use our services. This policy is designed to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the United Kingdom and the European Economic Area, and relevant privacy regulations in the United States.
1. Information We Collect
We collect information that you provide directly to us when you use our Site. This includes personal data submitted through forms, such as when you book a call or request information.
The types of personal information we may collect include your name, email address, phone number, company name, and any other details you choose to provide in your communications with us.
Additionally, we automatically collect certain information about your device and how you interact with our Site. This information may include your IP address, browser type, operating system, referring URLs, and information about your interaction with our pages, which is collected using cookies and similar tracking technologies like the Meta Pixel, X Conversion Tracking, and LinkedIn Insight Tag.
2. How We Use Your Information
We use the information we collect for several business purposes. Primarily, we use your contact information to provide the services you request, such as scheduling and confirming appointments, and sending you relevant follow-up communications.
We also use your information to improve our Site and marketing efforts. The data collected via tracking pixels helps us understand user behavior, optimize our advertising campaigns on platforms like Meta, X, and LinkedIn, and build audiences for future marketing initiatives.
Furthermore, we use your information to communicate with you about our services, promotions, and updates, provided you have opted in to receive such communications.
3. SMS and Mobile Information
Program Description: beHuman Advertising Limited operates an SMS messaging program to send appointment confirmations, call reminders, follow-up communications, and relevant marketing updates about our advertising services.
How You Opt In: You opt in to receive SMS messages from us by checking an unchecked consent checkbox on our booking form at behuman.agency. The checkbox is never pre-selected — you must actively check it to provide consent. By checking the box, you confirm that you are 18 years of age or older and agree to receive text messages from beHuman Advertising Limited at the phone number you provide.
Message Frequency: Message frequency varies depending on your activity and stage in our process. You may receive up to 4–6 messages per booking event (confirmation, reminders, and follow-up). We will not send unsolicited bulk messages.
Message and Data Rates: Message and data rates may apply. Please check with your wireless carrier if you are unsure about your plan.
How to Opt Out: You can cancel SMS messages at any time by replying STOP to any message you receive from us. After texting STOP, you will receive a final confirmation message and will no longer receive SMS messages from us.
Help: For assistance with our SMS program, reply HELP to any message or contact us directly at [email protected].
No Sharing of SMS Data: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. How We Share Your Information
We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our Site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. These providers may include our CRM platform (e.g., GoHighLevel), email service providers, and analytics partners.
We may also disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
5. Data Security Practices
We implement appropriate technical and organizational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include encryption, secure server hosting, and restricted access to data only by authorized personnel. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Data Protection Rights (GDPR)
If you are a resident of the UK or the EEA, you have specific rights regarding your personal data under the GDPR. You have the right to request access to the personal data we hold about you. You also have the right to request that we correct any inaccuracies in your data or delete your data entirely, subject to certain exceptions.
Furthermore, you have the right to object to the processing of your data for direct marketing purposes and the right to request that we restrict the processing of your data in certain circumstances. You also have the right to data portability, meaning you can request a copy of your data in a structured, commonly used format.
To exercise any of these rights, please contact us using the information provided below.
7. Your Privacy Rights (California / CCPA)
If you are a resident of California, the California Consumer Privacy Act (CCPA) provides you with specific privacy rights regarding your personal data. You have the right to request access to your personal information, the right to request the deletion of your personal information, and the right to request information about how your personal data is collected, used, and shared.
We do not sell your personal information to third parties.
To make a request under the CCPA or exercise any of your California privacy rights, please email us at [email protected].
8. Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities over time and across different websites following your use of our Site. These technologies help us personalize your experience and analyze our traffic.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
beHuman Advertising LimitedUnit 4 Strata House, 300 Hawthorne Avenue, HU3 5LL, Hull, UKEmail: [email protected]Phone: +447875538426